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Business Software

Custom CRM Software Development

Sales pipelines, automation and WhatsApp/email built around your process

₹
Investment
₹2,50,000 - ₹20,00,000
◷
Timeline
8-18 weeks
Signal
Zero leads slip through
What this unlocks when delivered right. The number that makes the business case.
500+
Projects shipped
8 yrs
In business
7
Countries
4.8★
Client rating
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01 Overview

Generic CRMs force your team to work their way. AdelSocial builds custom CRM software around your exact sales process — pipelines, lead capture, automation, WhatsApp and email, quotations and reports — with a mobile app, so nothing slips and every rep sells more.

02 The Challenges

Problems we solve

The operational friction killing growth right now. Each one eliminated by what we build.

01

Leads slip away

Leads scattered across inboxes and sheets go cold.

02

Generic tools don't fit

Off-the-shelf CRMs don't match your workflow.

03

Manual follow-ups

Reps forget follow-ups and lose deals.

04

No pipeline visibility

Managers can't forecast or spot stuck deals.

03 Capabilities

Everything we ship

Standard in every engagement. Add more, remove some — each build adapts to your scope.

01
🎯

Custom Pipelines

Stages, deals and workflows built to your process.

02
📱

Lead Capture

Website, ads, WhatsApp and call leads auto-captured.

03
🔄

Automation

Auto-assignment, reminders and follow-up sequences.

04
💬

WhatsApp & Email

Native WhatsApp and email with templates and logs.

05
📄

Quotes & Invoices

Generate quotations and GST invoices in-CRM.

06
📊

Reports & Forecast

Pipeline, conversion and rep performance dashboards.

04 Stack

Built with modern, battle-tested tech

We pick the stack based on your scale, team and 5-year maintainability — not what's trendy.

Frontend
  • React / Flutter
  • Web + mobile app
  • Dashboards
Backend
  • Laravel / Node.js
  • Automation engine
  • Integrations
Infra
  • MySQL
  • WhatsApp/email APIs
  • AWS / cPanel
05 Process

How we ship

Transparent, milestone-based process with weekly demos. No black box, ever.

01

Discovery & Scoping

We map your requirements, users and success metrics for the business software, then lock scope, milestones and a fixed quote.

Duration
1 week
02

UI/UX Design

Wireframes to pixel-perfect screens for every flow, reviewed with you before a line of code is written.

Duration
1-2 weeks
03

Architecture & Setup

Database schema, API design, cloud infrastructure and a security baseline built for your scale.

Duration
1 week
04

Development

Feature-by-feature builds shipped to a staging URL every week for your live feedback.

Duration
3-10 weeks
05

QA, Security & Testing

Manual and automated testing, load testing and a security pass before anything goes live.

Duration
1-2 weeks
06

Launch & Support

Deployment or app-store submission, plus post-launch support, monitoring and iteration.

Duration
Ongoing
06 Investment

Transparent pricing

Starting points based on business stage. Every tier is customizable — the final number depends on scope.

Starter
₹2,50,000

Startups & MVPs

  • Custom Pipelines
  • Lead Capture
  • Automation
  • Admin dashboard
  • 3 months support
Discuss this plan →
Enterprise
Custom Quote

Large-scale & enterprise

  • Everything in Growth
  • Reports & Forecast
  • Custom integrations & white-label
  • Dedicated project manager
  • 12 months support + SLA
Discuss this plan →
07 FAQ

Frequently asked questions

How much does custom CRM development cost in India?

It starts around ₹2,50,000 and ranges up to ₹20,00,000 depending on modules and integrations.

Why build a custom CRM instead of buying one?

A custom CRM matches your exact process, integrates your tools and has no per-user SaaS fees that grow with your team.

Does it include WhatsApp integration?

Yes — native WhatsApp and email with templates, logs and automation.

Is there a mobile app?

Yes — a mobile CRM for reps to manage leads and follow-ups on the go.

Can it integrate with our website and ads?

Yes — auto-capture leads from your website, landing pages, Google/Meta ads and calls.

Let's build

Ready to ship?

Book a 30-minute consultation. We'll scope your project, estimate accurately, and share recommendations — no sales pressure, no obligations.