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Custom CRM Software Development by AdelSocial Technologies — Sales pipelines, automation and WhatsApp/email built around your process. Investment ₹2,50,000 - ₹20,00,000, typical timeline 8-18 weeks. Delhi-based, delivered across India, UAE, UK and USA.

Business Software

Custom CRM Software Development

Sales pipelines, automation and WhatsApp/email built around your process

500+ projects 7 countries 8+ years India · UAE · UK · USA
Zero leads slip through
Impact when done right
Investment
₹2,50,000 - ₹20,00,000
Timeline
8-18 weeks
Overview

Generic CRMs force your team to work their way. AdelSocial builds custom CRM software around your exact sales process — pipelines, lead capture, automation, WhatsApp and email, quotations and reports — with a mobile app, so nothing slips and every rep sells more.

The Challenges

Problems we solve

The operational headaches quietly capping your growth — each one designed out of the product we build.

Leads slip away

Leads scattered across inboxes and sheets go cold.

Generic tools don't fit

Off-the-shelf CRMs don't match your workflow.

Manual follow-ups

Reps forget follow-ups and lose deals.

No pipeline visibility

Managers can't forecast or spot stuck deals.

What's Included

Features that ship in every build

Every capability below comes standard. Add more, trim others — each build is scoped to your business.

Custom Pipelines

Stages, deals and workflows built to your process.

Lead Capture

Website, ads, WhatsApp and call leads auto-captured.

Automation

Auto-assignment, reminders and follow-up sequences.

WhatsApp & Email

Native WhatsApp and email with templates and logs.

Quotes & Invoices

Generate quotations and GST invoices in-CRM.

Reports & Forecast

Pipeline, conversion and rep performance dashboards.

Tech Stack

Built with modern, battle-tested tech

We pick technology for your scale, budget, and long-term maintainability — not for what's trending.

Frontend
  • React / Flutter
  • Web + mobile app
  • Dashboards
Backend
  • Laravel / Node.js
  • Automation engine
  • Integrations
Infra
  • MySQL
  • WhatsApp/email APIs
  • AWS / cPanel
Our Process

How we build & ship

From kickoff to launch — a transparent, milestone-based process with weekly progress updates.

01
1 week

Discovery & Scoping

We map your requirements, users and success metrics for the business software, then lock scope, milestones and a fixed quote.

02
1-2 weeks

UI/UX Design

Wireframes to pixel-perfect screens for every flow, reviewed with you before a line of code is written.

03
1 week

Architecture & Setup

Database schema, API design, cloud infrastructure and a security baseline built for your scale.

04
3-10 weeks

Development

Feature-by-feature builds shipped to a staging URL every week for your live feedback.

05
1-2 weeks

QA, Security & Testing

Manual and automated testing, load testing and a security pass before anything goes live.

06
Ongoing

Launch & Support

Deployment or app-store submission, plus post-launch support, monitoring and iteration.

Investment

Transparent pricing tiers

Start from the tier that fits your stage. Every plan is customizable — talk to us for exact scope.

Starter
₹2,50,000
Startups & MVPs
  • Custom Pipelines
  • Lead Capture
  • Automation
  • Admin dashboard
  • 3 months support
Discuss This Plan
Enterprise
Custom Quote
Large-scale & enterprise
  • Everything in Growth
  • Reports & Forecast
  • Custom integrations & white-label
  • Dedicated project manager
  • 12 months support + SLA
Discuss This Plan
FAQ

Frequently asked questions

How much does custom CRM development cost in India?

It starts around ₹2,50,000 and ranges up to ₹20,00,000 depending on modules and integrations.

Why build a custom CRM instead of buying one?

A custom CRM matches your exact process, integrates your tools and has no per-user SaaS fees that grow with your team.

Does it include WhatsApp integration?

Yes — native WhatsApp and email with templates, logs and automation.

Is there a mobile app?

Yes — a mobile CRM for reps to manage leads and follow-ups on the go.

Can it integrate with our website and ads?

Yes — auto-capture leads from your website, landing pages, Google/Meta ads and calls.

Ready to build your business software?

Get a free 30-minute consultation. We'll scope your project, estimate cost accurately, and share honest recommendations — no obligation.