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Bulk SMS in Indonesia

Sender ID through Komdigi-approved aggregators, three-network reach, local-zone scheduling

Indonesia routes all A2P SMS through Komdigi-approved aggregators, so the gateway you use matters more than the route you negotiate. It is also one of the largest mobile markets in the world with more connections than people, three dominant networks, and three time zones, which is a scheduling detail that catches out campaigns planned from Jakarta.

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Starting at ₹1.20 – ₹3.20 per SMS + GST

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  • ✓ Free consultation & fixed quote
  • ✓ Dedicated project manager
  • ✓ GST invoice · secure payment

Quick answer

Bulk SMS in Indonesia reaches over 350 million mobile connections across 3 networks, on Telkomsel, Indosat Ooredoo Hutchison and XL Axiata. Alphanumeric sender IDs require registration, and all A2P SMS must route through a Komdigi-approved aggregator. Registration normally takes 2 to 4 weeks. AdelSocial files the registration, provides SMPP and REST access, and charges an indicative ₹1.20 – ₹2.40 per promotional SMS and ₹2.40 – ₹3.20 per transactional or OTP message, by volume and route.

In Indonesia the first question is not what your sender ID will be, it is whose route you are on. All A2P traffic has to flow through a Komdigi-approved aggregator, and traffic that is not on an approved route delivers unpredictably no matter how good your sender ID filing is. We put you on an approved route first, register the sender ID across all three networks second, and schedule against the recipient's own time zone because Indonesia spans three of them.

₹1.20 – ₹3.20 per SMS

Starting price

Live in 2 to 4 weeks once documents are in

Typical timeline

over 350 million mobile connections · 3 networks

Highlights

What is included for Indonesia

Sender ID through Komdigi-approved aggregators, three-network reach, local-zone scheduling

Sender ID registration handled

Alphanumeric sender IDs require registration, and all A2P SMS must route through a Komdigi-approved aggregator. Company registration, an authorisation letter, the exact sender ID and sample message content. Normally 2 to 4 weeks.

Unicode and long messages

GSM-7 at 160 characters a segment, UCS-2 where you need accented or non-Latin characters, and concatenated long SMS. Segment count shown per message before you send.

Operator-direct routes

Direct interconnects rather than grey or SIM-farm routes, and we publish which route type your traffic is on. Grey routes are cheaper, get your sender rewritten, and get cut off without notice, so we do not sell them.

Transactional and promotional separated

OTP and transactional traffic runs on a route tuned for latency and is priced apart from promotional. Mixing both on one route is what makes OTPs arrive four minutes late.

Delivery receipts that mean something

Operator-level DLRs passed through unchanged: queued, accepted, sent, delivered, or the specific failure reason. We do not mark a message delivered because it left our gateway.

SMPP, REST and a dashboard

SMPP v3.4 over TLS for volume, a REST API for application traffic, and a dashboard with campaign upload for teams who are not developers. Sandbox credentials from day one.

Indicative SMS rate for Indonesia

Where you land inside the band depends on monthly volume, message category and content language.

DestinationTypical routeIndicative rate
Indonesia — transactional / OTPKomdigi-approved aggregator, operator-direct delivery₹2.40 – ₹3.20 per SMS
Indonesia — promotionalKomdigi-approved aggregator, operator-direct delivery₹1.20 – ₹2.40 per SMS

Indicative in INR, excluding GST. Final rates are confirmed in writing before you commit.

What businesses in Indonesia send

The four use cases that make up most of the volume we carry.

OTP and login codes

Fintech, e-wallets such as GoPay and OVO, ride-hailing and the very large e-commerce sector.

  • • Routed for latency, not for price.
  • • Separate sender ID from marketing traffic.

Payment and due reminders

Finance, insurance, schools, utilities and ISPs.

  • • Scheduled in local time (WIB, UTC+7 in Jakarta, with UTC+8 and UTC+9 zones further east) so nothing lands at 2am.
  • • Local language where the audience expects it.

Delivery and order updates

E-commerce and logistics status messages.

  • • Triggered from your own system over the API.
  • • Delivery receipts written back to your database.

Offers and campaigns

Retail, travel and hospitality promotions.

  • • Consent-based lists only, with opt-out handling.
  • • Throttled so a 200,000-message send does not queue for hours.

Other channels for Indonesia

Same country, different economics. We price all three honestly.

Bulk WhatsApp in Indonesia

Best for two-way: one conversation covers 24 hours.

  • • ₹3.10 per marketing conversation.
  • • Needs opt-in and template approval. See /bulk-whatsapp-indonesia/

RCS in Indonesia

Verified brand sender, rich cards, read receipts.

  • • Indicative ₹0.70 – ₹2.50 per message, SMS fallback billed separately.
  • • Available where the operator has enabled it, with Telkomsel the strongest. See /rcs-messaging-indonesia/

Not sure which?

OTP and alerts: SMS. Two-way and catalogue: WhatsApp. Branded campaigns: RCS.

  • • We sell all three, so there is no channel we need to push you towards.
  • • Send us the message you want to send and the volume, and we will price all three.

Pricing

Flexible pricing plans to fit your needs.

Starter

From ₹9,999

Getting registered and live in Indonesia · + GST

  • ✓Sender ID filed with Telkomsel, Indosat Ooredoo Hutchison and XL Axiata
  • ✓Account setup and test sending to each network
  • ✓REST API and dashboard access
  • ✓Delivery receipt reporting
  • ✓Email support
  • ✓Message cost billed separately at ₹1.20 – ₹2.40 – ₹2.40 – ₹3.20 per SMS

Business

From ₹24,999

Regular campaigns and application traffic · + GST

  • ✓Everything in Starter
  • ✓Separate sender IDs for transactional and promotional
  • ✓SMPP v3.4 bind over TLS with agreed TPS
  • ✓Scheduled sending in local time (WIB, UTC+7 in Jakarta, with UTC+8 and UTC+9 zones further east) with throttling
  • ✓Priority support on WhatsApp and email

Reseller / Enterprise

Custom

Selling Indonesia traffic under your own brand

  • ✓Everything in Business
  • ✓White-label panel on your domain with your pricing
  • ✓Multi-tier sub-accounts and per-client rate cards
  • ✓Prepaid wallets, invoicing and a reseller admin
  • ✓Primary and backup route per network
  • ✓Named account manager

Our Process

01

Tell us volume and message type

Monthly volume, whether it is OTP, transactional or promotional, and the language of the content. Those three answers set your rate and your route, so we ask before quoting rather than after.

02

Send documents for sender registration

Company registration, an authorisation letter, the exact sender ID and sample message content. We check the ID against the refused list before filing, so you do not lose a week to a rejection.

03

We file with the operators

Filed through a Komdigi-approved aggregator covering Telkomsel, Indosat Ooredoo Hutchison and XL Axiata, with the status of each network reported separately.

04

Connect and test in sandbox

SMPP bind or REST key issued immediately, so your developers integrate while registration is pending. Send to your own numbers on each network and read the delivery receipts before you load credit.

05

Go live and watch the receipts

Load credit, send the first real campaign, and check the per-network delivery rate. If one network underperforms we move the route and tell you that we did.

Technology We Use

Connectivity

SMPP v3.4 over TLS · REST / HTTP API · Webhooks for DLR and inbound · Sandbox credentials

Encoding

GSM-7, 160 characters per segment · UCS-2 for non-Latin characters, 70 per segment · Concatenated long SMS · Per-message segment preview

Networks

Telkomsel — largest by subscribers · Indosat Ooredoo Hutchison · XL Axiata · Country code +62 · mobile numbers start 08 domestically, written as 8 followed by 8 to 11 digits after the country code

Controls

Per-campaign throttling · Opt-out and suppression list handling · Send-window scheduling in local time (WIB, UTC+7 in Jakarta, with UTC+8 and UTC+9 zones further east) · Per-client sub-accounts for resellers

Get in Touch

Ready to start your bulk sms indonesia project? Contact us today!

AdelSocial Technologies (OPC) Private Limited

115/3 Gautam Nagar, New Delhi 110049, India

Email: info@adelsocial.com

Phone: +91 97739 26687

WhatsApp: Chat with us

Let's Talk
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FAQ (Frequently Asked Questions)

Alphanumeric sender IDs require registration, and all A2P SMS must route through a Komdigi-approved aggregator. Komdigi, the Ministry of Communication and Digital Affairs sets the framework the operators apply. Traffic that is not on an approved aggregator route does not deliver reliably regardless of your sender ID, which is why the aggregator question comes before the sender ID question here. We file the registration for you.

2 to 4 weeks once your documents are in. Filed through a Komdigi-approved aggregator covering Telkomsel, Indosat Ooredoo Hutchison and XL Axiata, with the status of each network reported separately. You can integrate and test in sandbox while registration is pending.

Indicatively ₹1.20 – ₹2.40 per SMS for promotional traffic and ₹2.40 – ₹3.20 for transactional and OTP, excluding GST. Where you land in the band depends on monthly volume, route type and message category.

All of them: Telkomsel, Indosat Ooredoo Hutchison and XL Axiata. Three dominant networks after the Indosat and Hutchison merger, all reached through Komdigi-approved aggregators. Country code is +62, and mobile numbers start 08 domestically, written as 8 followed by 8 to 11 digits after the country code.

No. Marketing requires prior consent, and Indonesia's personal data protection law applies to how you collected the list in the first place. We refuse gambling and betting traffic, which is specifically unlawful in Indonesia.

Local business hours are the safe window; Indonesia spans three time zones, so we schedule against the recipient's zone rather than Jakarta's. Indonesia runs on WIB, UTC+7 in Jakarta, with UTC+8 and UTC+9 zones further east. Our scheduler works in local time so you do not have to convert, and we avoid major public holidays unless you tell us otherwise.

Yes. The reseller plan gives you a white-label panel on your own domain with your own pricing, multi-tier sub-accounts, per-client rate cards, prepaid wallets and invoicing. A large share of our volume is other people's customers, so the platform is built for it rather than retrofitted.

Yes. SMPP v3.4 binds over TLS with an agreed TPS for volume traffic, and a REST API for application traffic, with webhooks for delivery receipts and inbound messages. Sandbox credentials are issued on day one so your developers integrate before the sender ID clears.

You see the operator's own reason, passed through unchanged, in the dashboard and over webhook: queued, accepted, sent, delivered, or the specific failure. We do not count a message as delivered because it left our gateway. If one network underperforms we move the route and tell you that we did.

Indonesia is one of the strongest WhatsApp markets in the world and a marketing conversation is ₹3.10 against ₹1.20 to ₹3.20 an SMS. For anything conversational WhatsApp wins on engagement even where SMS wins on price, and for OTP SMS is still the default. We sell all three channels, so we have no reason to push you to the wrong one.

Rates, regulations and operator details on this page were last reviewed on . Regulations change — if something here is out of date, tell us and we will fix it.

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